Support Offerings
Standard
| Unlimited onsite FSE support | |
| Telephone support from Customer Support Center 24/7 | |
| FSE support Monday-Friday 8:00am-5:00pm | |
| 1 PM visit | |
| 48 hour priority dispatch response | |
| 5 application support visits | |
| Repair/PM parts included |
Premier
| Unlimited onsite FSE support | |
| Telephone support from Customer Support Center 24/7 | |
| FSE support Monday-Saturday 8:00am-8:00pm | |
| 1 performance visit (VIP tune-up) | |
| 1 PM per 6K slides | |
| 24 hour priority dispatch response | |
| Unlimited application support visits | |
| Repair/PM parts included |